• Indirectly Speaking: Brave New World for Vendor-Channel Relationships

    by Carolyn April  | December 14, 2016
    CompTIA’s 6th Annual State of the Channel study found that while 4 in 10 solution providers describe themselves as “very satisfied” with their vendors in the last year – a percentage on par with 2015 – the firms that had some level of dissatisfaction more than doubled. Relationships are not just harder to maintain, they're undergoing dynamic changes.
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  • ChannelTrends: Is Cloud a Vertical Play?

    by Brian Sherman  | December 07, 2016
    Attendance at a conference won’t build you a new vertical. But it will help providers understand how crucial the cloud is in that process. Or should I say it makes the move to verticalization much easier for many IT services firms, lowering the cost of entry and increasing their solution options. That also reduces the associated risks and gives them a platform to use with similar customers.
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  • Four Ways MSPs and Vendors Can Become Business BFFs

    by Samantha Ciaccia  | November 09, 2016
    The importance of vendors courting their partners means more than ever now. With that in mind, here are four ways managed service providers and vendors can become best friends forever!
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  • ChannelTrends: Cloud is the New Electricity

    by Brian Sherman  | November 02, 2016
    Businesses are becoming highly dependent on the cloud today. So much so that many of the activities they’re involved with come to a grinding halt when it’s not available. For IT services providers that's both a blessing and a curse, depending on their capabilities and bandwidth. What are the real opportunities and concerns?
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  • The Channel and Cloud Computing: Take Two

    by Carolyn April  | November 02, 2016
    Is it time for a cloud reality check in the channel? Have you considered if this technology model is having a positive or negative impact on your business? According to the CompTIA 6th Annual State of the Channel study, there are no black or white answers. In fact, the latest research actually exposes more confusion than conclusion.
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  • ChannelTrends: The Solution Provider’s Evolving Role in Cloud Services

    by Brian Sherman  | October 05, 2016
    In the early days of cloud computing, most channel partners were merely spectators sitting on the sidelines offering advice and whatever assistance they could to their more adventurous customers. But, over the past decade, providers have taken on a much different role and are now not only the face of cloud for their customers, but strategists, designers and process consultants for virtual environments. The latest CompTIA research points out some of the driving forces behind those changes.
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  • New Cloud Computing Research: The Devil’s in the Details

    by Seth Robinson  | September 27, 2016
    When you’re doing research, it’s great to see data that reinforces trends you’ve identified in the past. Especially with studies that are repeated on a regular basis, there’s hope and expectation that new findings will show steady progress in the themes from earlier years. This wasn’t the case with CompTIA’s new cloud computing research. Find out more here.
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  • Differentiation in a Cloud Environment

    by Brian Sherman  | August 11, 2016
    During one of the final sessions at ChannelCon, three members of the association's Industry Advisory Councils shared insight and ideas for differentiating a solution provider business in today's cloud environment. The panelists represented each channel community:provider, vendor and distributor. Find out what they discussed in this article...
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  • Building a Basement to Billions IT Company

    by Brian Sherman  | August 03, 2016
    Channel professionals typically use B2B as a reference to the general indirect model, but Austin McChord, founder and CEO of Datto, Inc. gave the term a whole new meaning in his keynote at ChannelCon 2016. In his case, it refers to the way he started his business 8 years ago, in his parent’s basement with $80,000 in debt. By the end of last year Datto was valued at a billion dollars and had become one of the exclusive "unicorn" club according to respected business experts
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  • ChannelTrends: Overcoming MSPs’ Cloud Anxieties

    by Brian Sherman  | July 12, 2016
    A recent CompTIA survey found that 44% of managed services firms only support cloud services at the request of their customers. In other words, between a third and half of managed services providers are not capitalizing on what is likely the biggest IT delivery model shift of our time! Here's why that needs to change...
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