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CompTIA ECTF Group
Specifications
Published Documents On-line
The following documents have been published by CompTIA
ECTF in support of its mandate.
Architecture Framework Whitepaper
This whitepaper describes an architecture including
components and the manner in which they relate in
the CT server environment. The framework is used
as the basis for the ECTF view of evolution of CT
systems, to provide a framework for developing interoperability
agreements for various components, and to describe
the work programs of the various ECTF working groups.
Download Acrobat version of Architecture Framework - Rev 1.0 (388 K)
M.001
Administrative Services
This white paper describes a framework for managing
CT service providers that conform with the S.100,
S.200, and/or S.300 specifications. The paper addresses
the particular concerns of CT systems with respect
to system management and provides a roadmap for ECTF
working groups in developing interoperability agreements
to ensure they are complementary.
M.100
Administration Services API
This implementation agreement provides an effective
way to develop CT server administration applications
in an open environment. The agreement defines a client-server
model in which administration applications use a
collection of services to manage a CT server. It
provides these services using an operating system
independent API that can be extended to support custom
APIs. The M.100 API enables applications to be portable
from one M.100-based server to another.
M.500
ECTF Management Information Base (MIB)
The M.500 MIB specification establishes comprehensive
administrative capability and allows users to deploy
a rich set of computer telephony services using off-the-shelf
hardware and component software. M.500 contains object
specifications for vendors of both CT client and
server platforms as well as software and hardware
resource vendors. Vendors support the portion of
the MIB relevant to their offering, and the administrator
is then able to view and manage the entire CT system
as a whole.
A.001
Application Interoperability Framework
The ECTF Application Interoperability Framework allows
computer telephony applications to cooperate and
interoperate. This document outlines the objectives
and means to achieve low cost of CT application ownership
and defines the architecture and the set of interfaces
that achieve these goals.
C.001
The ECTF Call Control Model
This white paper describes a model for call control
services for the CT environment. The model describes
services and interfaces that fit within the CT Architecture
Framework documented by the ECTF and which harmonize
with CT media services as described by the ECTF S.100
agreement.
C.100
JTAPI Interoperability Agreement
This Interoperability Agreement specifies
certain packages of JTAPI 1.3 as the portable, object-oriented, call
control API of choice that meets the ECTF's architectural
and interoperability criteria. The ECTF is a JTAPI "partner" in
the Sun Java TM development process, and ECTF member
companies have been deeply involved with the creation
of JTAPI 1.3.
R.100
Call Center Reporting
This interoperability agreement addresses the need
for easily gathering, consolidating and reporting
call center data. R.100 presents standardized techniques
for gathering data in a consistent manner to allow
interoperability between different systems within
a call center. R.100 defines common terminology for
elements within the call center environment, minimum
data sets to be available, a common tracking method
from call initiation to conclusion regardless of
number of segments, a method to eliminate multiple
counting, a method for clock synchronization, and
data structures.
S.100
Media Services APIs
Revision 2
This implementation agreement provides an effective
way to develop CT applications in an open environment.
The agreement defines a client-server model in which
applications use a collection of services to allocate,
configure, and operate hardware resources. It abstracts
implementation details of call processing hardware
and switch fabrics to enable portable applications
to be written. It provides these services using an
operating system independent API that can be extended
to support custom APIs. The S.100 interface allows
applications to be portable from one S.100-based
platform to another.
Acrobat versions of ECTF S.100 Revision 2.0 Volumes 1 through 6:
Download Volume 1: Application Model and Architectural Framework (286 K)
Download Volume 2: Data Types and C Language Conventions (263 K)
Download Volume 3: Client Server Interaction (882 K)
Download Volume 4: Framework (1.2 MB)
Download Volume 5: Call Control and Routing (298 K)
Download Volume 6: Media Resources and Services (2.2 MB)
ZIP compressed file containing Acrobat versions:
S.100
Revision 1
This implementation agreement is Revision 1 of the
S.100 interface. It is made obsolete by Revision
2 but is provided here for reference.
S.100
Revision 1
Addendum
This addendum to the S.100 Revision 1.0 defines values
for symbols and constants contained in the IA. It
also defines the procedures and framework for adding
new symbols and constants to S.100. It provides the
basis for interworking with other S agreements. It
has been incorporated into S.100 Revision 2 but is
provided here for reference.
S.200
Media Services Protocol Specification
This implementation agreement defines the wireline
specification of the messages (PDUs) between the
application server and the resource server. The agreement
enables the mixing of application servers and resource
servers from different vendors.
S.410
JTAPI Media
Revision 2
This implementation agreement describes the ECTF S.410
Media Services API. S.410 is the Java TM language
expression of an object oriented application programming
interface for the ECTF Architecture. Java applications
written to S.410 can interoperate with C applications
written to S.100, and can share the same implementation
servers. S.410 is incorporated into the Java Telephony
API (JTAPI) version 1.4, as the package javax.telephony.media.
A browsable HTML version of this specification can
be downloaded from below.
Download Zipped HTML version of ECTF S.410 - Rev 2.0 (940 K)
Download Zipped Java source code for S.410 - Rev 2.0 (447 K)
Download Zipped compiled jar file for S.410 - Rev 2.0 (189 K)
S.410
JTAPI Media
Revision 1
This implementation agreement is Revision 1 of the
S.410 interface. It is made obsolete by Revision
2 but is provided here for reference.
Download Acrobat version of ECTF S.410 - Rev 1.0 (1.8 MB)
Download Zipped .PDF version of ECTF S.410 - Rev 1.0 (850K)
Download Zipped HTML version of ECTF S.410 - Rev 1.0 (250K)
H.100
CT Bus for PCI
This implementation agreement provides information
to implement a CT bus interface at the physical layer
for PCI computer chassis card slots. The card level
definition of the overall CT bus specification, will
drive new applications and help open new markets
by providing flexibility to equipment manufactures,
value-added resellers, system integrators, and those
building computer based telecommunications applications.
H.110
CT Bus for Compact PCI
This implementation agreement provides information
to implement a CT bus interface at the physical layer
for compact PCI card slots.
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