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1. Electronics, Electro-mechanical and Connector Component
Suppliers
For electronics, electro-mechanical and connector component
suppliers planning their portfolio to meet customer
needs, the ECTF specifications provide the market opportunity
to gain product adoption in leading-edge designs.
2. Computer System Platform and Chassis Manufacturers
For computer system platform and chassis manufacturers
looking for their products to be the preferred selection
in CT solutions, the ECTF specifications offer the
chance to be included on shortlist selections by developers
and integrators by default.
3. CT Hardware and Software Resource Vendors
For open CT hardware and software resource vendors wishing
to provide best-in-class functionality that will integrate
with middleware, applications and other resources,
the ECTF specifications provide the necessary design
detail, including access to working groups of industry
experts.
4. Middleware Vendors
For middleware vendors seeking to provide easy-to-use
software development environments that will support
a wide variety of switching architectures, media resources
and applications, the ECTF specifications provide the
architectural framework and API detail necessary to
complement higher-level programming environments.
5. Application Developers
For CT developers who seek re-use of their applications
in different hardware and software environments, the
ECTF specifications provide the opportunity to rapidly
interchange CT hardware and software resources and
platforms from different vendors and reduce time-to-market.
6. Systems and Application Integrators
For systems and application integrators building CT solutions,
the ECTF specifications provide the opportunity to
interchange different vendors' CT hardware and software.
This purchasing flexibility allows optimization of
price/performance in any given customer solution.
7. Complete Solutions (PBX and Contact Centre) Vendors
For vendors of complete telephony systems and solutions
trying to deliver open standards-based products, ECTF
specifications provide the inter-working framework
necessary to design a future-proof architecture and
procure best-in-class building block technologies.
8. Distributors and Resellers
For distributors and resellers of CT products and components,
ECTF specifications make it easier to carry, sell and
support a diverse product line, because selecting products
based on the ECTF framework ensures interoperability
between solution components from different vendors.
9. Telco Operators and Service Providers
For public network operators and service providers pressured
to deliver differentiated services in compressed timeframes,
solutions based upon ECTF specifications will provide
an open, upgrade-ready environment.
10. System Owners and End Users
For system owners and end users seeking choice in solutions
and products, the ECTF provides a venue to get in on
the ground floor and keep apprised of products that
will continue to meet needs. ECTF interoperability
creates ease for installation and maintenance and lowers
the lifecycle cost, generating greater flexibility
in equipment planning and usage.
11. Consultants and Market Analysts
For industry experts advising buyers on key technology
and architecture decisions and providing outsourced
assistance on CT projects, the ECTF empowers individuals
with the knowledge necessary to help steer clients
toward inter-working solutions that have the opportunity
to grow and be stable when deployed.
12. Research and Standards Organizations
For research and standards organizations, the ECTF provides
the best forum for tracking, contributing, and promoting
the adoption of new CT technologies and standards,
and for interacting with peers from around the world.
ECTF Industry Role
Despite tremendous customer demand for CT solutions, growth
of the CT market has been moving slowly until recently.
Customers, vendors and resellers alike have been confounded
by a lack of industry consensus around standards and specifications
for the interoperability of products and services from
different vendors.
The Role of the ECTF
The ECTF was formed in order to bring interoperability
to the CT marketplace.
The role of the ECTF is to support an "ecosystem" for the entire CT Value Chain by providing appropriate services to facilitate the implementation and deployment of CT solutions based on modular, interoperable CT products and components.
The CT Authority
The ECTF is unique in that its role is to manage the
overall roadmap for developing modular CT solutions
through a consolidated industry framework.
While many small groups have been formed to tackle individual standardization problems, they typically deliver new specifications and interfaces without addressing the needs of customers, resellers and developers to see these specifications in the context of the "big picture." In fact, with many competing and apparently redundant CT specifications in the industry, the greatest challenge facing most organizations is figuring out which specifications should be used under which circumstances.
The ECTF serves as the CT Authority: a single-stop provider of information, services and support. The ECTF framework provides all layers of the value chain with a basis for informed decision making.
Maximizing Return on Investment and Minimizing Risks
The ECTF helps organizations from all tiers of the CT
value chain maximize the return on their investments
and minimize their risks.
ECTF services that relate to specification-development facilitate the rapid identification, development and publication of interoperability agreements that are consistent with the ever-growing ECTF framework. By eliminating ambiguity around which specifications to use and how to use them, the ECTF makes it easy for everyone from component vendors to customers to place safe bets in planning, developing, selling and buying CT products.
Other ECTF services address needs such as marketing, staff development, market development and expense reduction. All these programs work to support the success of projects based on ECTF specifications.