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CompTIA Managed Services Community

The CompTIA Managed Services Community focuses on the creation of industry standards and resources to improve managed services marketing and delivery. The group was created to provide networking opportunities among thought leaders, develop managed IT services-specific programs and tools, and generate member-driven initiatives.

For more information on the CompTIA Managed Services Community, please contact us at communities@comptia.org.

Current member-driven initiatives

  • Develop and promote industry standard definitions for managed IT services and related subgroups
  • Define appropriate market segmentation and best practices for managed IT services
  • Develop and refine foundational and advanced educational tracks for managed IT services providers
  • Create a dedicated managed IT services resource center
  • Form an online collaborative community for MSPs
  • Create managed IT services provider benchmarks
  • Explore options for MSP and managed print services accreditations and/or Trustmarks
  • Develop tools and templates for managed IT services providers

Members include:

  • Managed service providers
  • Service providers
  • Distributors
  • Managed services consultants and thought leaders

Community Initiatives

 

Community Resources and Documents

Doc_IDDoc_TitleDescriptionDate_PostedFile_Size
NEW Managed Services Community Logo .eps

MSP Partners will now be branded "CompTIA's Managed Services Community." With an updated community name we have an updated community Logo. This is the .eps. Don't forget to update your marketing collateral, website, personal blog, and wherever else you have the logo displayed. Reach out to your membership rep if you'd like a different file format.

Added on 5/9/2013 Document Type : File Size : 486 K
Author : Corey Simpson

2 total downloads

2 downloads this week

MSP Partners AMM Slides March 13 2013

Added on 3/19/2013 Document Type : Presentation Slides File Size : 2474 K
Author : Corey Simpson

17 total downloads

0 downloads this week

MSP Partners AMM Minutes March 13 2013

Minutes for the MSP Partners meeting during AMM.

Added on 3/19/2013 Document Type : Meeting Minutes File Size : 187 K
Author : Corey Simpson

8 total downloads

0 downloads this week

MSP Partners Fall Meeting October 12, 2012

Slides from the MSP Partners meeting on October 12th in Las Vegas.

Added on 10/15/2012 Document Type : Presentation Slides File Size : 824 K
Author : Corey Simpson

9 total downloads

0 downloads this week

Meeting Minutes - MSP Partners Breakaway July 30 2012.pdf

Minutes from the MSP Partners meeting during Breakaway 2012.

Added on 8/3/2012 Document Type : Meeting Minutes File Size : 171 K
Author : Corey Simpson

8 total downloads

0 downloads this week

Meeting Presentation - MSP Partners Breakaway July 30 2012.pdf

Slides from the MSP Partners meeting during Breakaway 2012.

Added on 8/3/2012 Document Type : Presentation Slides File Size : 1347 K
Author : Corey Simpson

8 total downloads

0 downloads this week

UK - CompTIA 10-Week Guide to Transitioning To Managed Services

This 10-Week Guide provides solution providers with a structured approach for launching managed services. It’s intended for companies that plan to add a MS to an existing service provider operation or those pursuing a complete changeover to the MSP model. UK EDITION

Added on 6/14/2012 Document Type : Sales Guide File Size : 683 K

50 total downloads

0 downloads this week

UK - CompTIA Quick Start Guide to Managed Services

The Managed IT Services quick start guide for solution providers goes over how developing new services lines isn't just an idea, it's a business necessity. UK EDITION

Added on 6/14/2012 Document Type : Quick Start Guide File Size : 876 K

40 total downloads

1 downloads this week

Meeting Presentation - MSP Partners Annual Member Meeting April 11th 2012.pdf

Presentation for the MSP Partners meeting from AMM: April 11th, 2012.

Added on 4/13/2012 Document Type : Presentation Slides File Size : 1893 K
Author : Corey Simpson

10 total downloads

0 downloads this week

Meeting Minutes - MSP Partners Annual Member Meeting April 11th 2012.pdf

Minutes for the MSP Partners meeting from AMM: April 11th, 2012.

Added on 4/13/2012 Document Type : Meeting Minutes File Size : 442 K
Author : Corey Simpson

3 total downloads

0 downloads this week

Managed Services Community Roadmap

The industry roadmap provides a snapshot of the current landscape, where the industry is going and how to prepare for changes

Added on 4/9/2012 Document Type : Checklist File Size : 282 K

11 total downloads

1 downloads this week

Meeting Minutes - MSP Partners Fall Meeting September 29, 2011

Minutes for the MSP Partners Fall Meeting held September 29, 2011 at SMB Nation.

Added on 9/29/2011 Document Type : Meeting Minutes File Size : 428 K
Author : Corey Simpson

8 total downloads

0 downloads this week

Meeting Presentation - MSP Partners Breakaway August 1 2011

The presentation provided during the MSP Partners meeting at Breakaway 2011.

Added on 8/5/2011 Document Type : Presentation Slides File Size : 2065 K
Author : Corey Simpson

20 total downloads

0 downloads this week

Meeting Minutes - MSP Partners Breakaway August 1 2011

Minutes from the MSP Partners community meeting at Breakaway 2011.

Added on 8/5/2011 Document Type : Meeting Minutes File Size : 482 K
Author : Corey Simpson

4 total downloads

0 downloads this week

Meeting Presentation - MSP Partners Fall Meeting September 29, 2011

Presentation for the MSP Partners Fall Meeting on September 29, 2011, SMB Nation.

Added on 8/5/2011 Document Type : Presentation Slides File Size : 592 K
Author : Corey Simpson

2 total downloads

0 downloads this week

Community Events

Community News

Managed Services Community Staff Leader

Corey Simpson is the Managed Services Community manager for CompTIA, an experienced technology services professional and an avid IT channel advocate. He is responsible for facilitating meetings, organizing discussions and supporting group initiatives with CompTIA resources.

The Miami University (OH) graduate spent several years in a variety of roles at CDW and worked as an executive at Accenture before becoming a member of the association's management team early in 2009. His project experience includes bank mergers, insurance application designs, infrastructure security solutions, and development of PMO framework to name a few. Simpson is a true Boy Scout (achieved the ultimate rank of Eagle) and enjoys soccer and sailing in his free time.

 

 

Managed Services Community Leadership

Jay McBain

Managed Services Community Chair
Jay McBain, Co-Founder, ChannelEyes

John H. Tippett

Managed Services Community Vice-Chair
John H. Tippett, COO, EDTS, LLC

 

Managed Services Community Executive Council Members
Amy Luby, Global SMB Marketing Manager, Trend Micro
Frank Picarello, Chief Operating Officer, CMIT
Giovanni Sanguily, Dir. of Channel Sales, Intel
James Foxall, President / CEO, TigerPaw
Kelly O'Bray, Regional Manager, GFI
Len DiCostanzo, SVP Community and Business Development, Autotask
Lisa Jenkins, Segment Marketing Manager, Cisco
Mark Crall, Senior Channel Account Manager, StorageCraft
Michael Minnich, Chief Executive Officer, NetGain
Rob Rae, Director of Partner Development and Operations, Level Platforms
Vince Tinnirello, CEO, Anchor Networks
Frank Ballatore, President, The New England Computer Group
Jacob Braun, COO & President, WakaDigital

Industry Resources

Media with a focus in this area

  1. Business Solutions
  2. Channel Insider
  3. Channelnomics – Larry Walsh
  4. ChannelPro – Michael Siggins
  5. CRN – Scott Campbell
  6. eChannelline – Robert Cohen
  7. Looks Cloudy – Kate Hunt
  8. MSP Mentor – Joe Panettieri
  9. MSP News – Charles Weaver
  10. SMB Nation – Harry Brelsford
  11. VSR - Jeff Judas
  12. Mike Vizard

 

Information Websites

  1. www.thevarguy.com
  2. www.mspmentor.net
  3. www.channelinsider.com
  4. vsr.edgl.com/home
  5. www.mspnews.com
  6. www.everythingchannel.com
  7. www.techrepublic.com
  8. rcpmag.com/Home