CompTIA Managed IT Services Education

In the last five years or so, as technology has grown more complex and expensive to manage, more and more companies have turned to outside parties to handle the running of day-to-day needs. Thus the now-maturing concept of managed services, in which technology is bought, delivered, monitored and managed as a set of services provided from a remote location and provider. Today, as man organisations look to trim costs and shift from a cap-ex model for buying technology to an op-ex model for remotely delivered services at a recurring monthly fee, the willingness to outsource some or all IT needs has become more commonplace.

Training Guides

FREE: Quick Start Guide to Managed IT Services
This guide is your single answer to fundamental questions around building a successful managed IT services business. Identify how to uncover new and recurring revenue opportunities, learn questions to ask your customers and prospects, and gain insights into investing in people and processes. The guide helps you understand how to extend your services, the importance of creating "stickiness," and provides a check-list of useful organisations and names you need to know. Download Quick Start Guide to Managed IT Services.

Live EducationLive Education

Quick Start Session to Managed IT Services: With this 45-60 minute presentation, solution providers better understand how to establish a solid customer base, expand their managed services offerings, and find the right pricing models for their company. This session dives into customer collaboration techniques and how to partner effectively. Whether they are just starting out or have been offering managed services for years, solution providers walk away with easy-to-implement steps that elevate their business to the next level.

Managed IT Services Webinars: Our quick start session to Managed IT Services is sometimes delivered through webinars online. Click here to take a look at our webinar schedule and to register.

Please click here to see our full live education events list. If you require any further information on our live education, please download our education catalogue or contact the UK office on 0207 330 6060 or email ukmembership@comptia.org.