Your Certifications

CompTIA CareerID® is a secure authentication service that tracks and stores your CompTIA certification records. You can send proof of your certification to potential employers and educational institutions, and request your certification certificate or a new CompTIA ID card.

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How to Login to CareerID

CompTIA launched a new CareerID database in October 2009. Logins created before this time will not be recognized by the new system.You will need to click the login link above and then click the "Never logged in before?" link.


Option A: To login using your score report


1. Enter the following information:
  • Last name
  • Registration number: This is listed on any of your score reports you received when you completed your tests
  • New password: Create a password with a minimum of seven digits; alphanumeric and case sensitive
  • Retype new password
Click "submit" and you will receive a message stating you were successful.

2. In the upper lefthand corner, click "Candidate Login," which will take you back to the main login page.

3. Enter the following information:
  • CompTIA CareerID: Enter your login ID (COMP0010...)
  • Password: Enter the password you just created
You should now be in your record. You may click "Logout" in the top right corner when you are done.


Option B: To login using your e-mail address


1. Enter your e-mail address that we have on record. Click "submit" and you will receive a message stating you were successful.

2. You will receive a recovery e-mail with a link. Clicking on the link will bring you back to this same page, except this time you will only enter the following information:
  • New password: Create a password with a minimum of seven digits; alphanumeric and case sensitive
  • Retype new password
You will receive a message stating you were successful.

3. In the upper lefthand corner, click "Candidate Login," which will take you back to the main login page.

4. Enter the following information:
  • CompTIA CareerID: Enter your login ID (COMP0010...)
  • Password: Enter the password you just created
You should now be in your record. You may click "Logout" in the top right corner when you are done.

 

How to Receive Your CompTIA certificate

You can request your certificate only after you have passed your CompTIA exam. Please carefully review the following steps to ensure proper delivery of your certificate. If you do not complete the following procedure, you will not receive your certificate.

1. Please allow 5 business days after you’ve taken your CompTIA exam, then click here and login using your username and password. If this is your first time accessing this Web site, you will need the information contained in your score report to create a username and password.

2. Once you have accessed your certification record, please carefully review your first and last name and all of your demographic information.

  • If all the information is correct, please move on to Step 3.
  • If your name is not correct, please logout of the Web site and contact CompTIA at http://support.comptia.org. DO NOT click the submit key.
  • If any other demographics are incorrect, please make the correction to your record and move on to Step 3.

3. Please click the submit button. By clicking the submit button you will be confirming that all your demographic information is correct and authorizing CompTIA to ship your certificate. Once CompTIA has received your authorization, CompTIA will generate your certificate, which you will receive via mail within four to six weeks of having completed this process online.