Customer Support

We are pleased to announce our new online Customer Support Center to better serve you. This is a dedicated site that is open to candidates 24 hours a day, 7 days a week. We know that faster response time to your inquiries is important to you, and we have built this portal to address this very issue.

Visit the Customer Support Center Now

Find Answers to your Questions at our Knowledge Base

We have developed answers to dozens of the most common questions that have been submitted to our Customer Service Team, so there is an excellent chance that you will quickly find the information you are looking for. If not, we will add it! There are several ways to access the information contained in the Knowledge Base:

  • Read the FAQs
  • Use the step-by-step Troubleshooter
  • Use the Knowledge Base

Contact Customer Service

You may still reach us by telephone at 866-835-8020, but we strongly encourage you to take advantage of the feature-rich options available at the new CompTIA Customer Support Center. If you are not able to find the answer you are looking for, you may contact a CompTIA customer service representative by using the "Submit a Ticket" option.

As of April 13, 2010, the questions@comptia.org mailbox will no longer be monitored and CompTIA will only respond to requests that are received through the Customer Support Center.