The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the programme’s inception in 1993.
The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.
CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for the fundamentals of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.
CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.
View the new objectives here
For candidates certified under previous versions of the exam:
CompTIA A+ certified professionals who are encouraged or required by their employers to remain current on their certifications have two options:
1. Take the CompTIA A+ 2009 Edition (two exams).
2. Only those who are certified in the most recent version of CompTIA A+ (2006 objectives) by taking 220-601 and one of the following: 220-602, 220-603 and 220-604 exams are eligible to update their currency through taking the CompTIA A+ bridge exam (one exam), which covers the new objectives.
CompTIA has retired the English version of the 600 series of CompTIA A+ in the U.S., Canada, Puerto Rico and South Africa. The English version will retire in all other countries on August 31, 2010. The educational versions of these exams (JK0-601, JK0-602, JK0-603 and JK0-604), as well as the German, Korean, Arabic, Chinese and Japanese translations of the 220-601 and 220-602 CompTIA A+ exams, will remain in the market for use until August 31, 2010.
Questions? Please visit our Customer Support Center at http://support.comptia.org.
Why A New Exam?
The CompTIA A+ exam was last updated in 2006. Releasing a new version of the exam ensures that CompTIA A+ reflects changes in technologies and covers the latest skills needed by IT technicians. Additionally, CompTIA A+ is ISO 17024 accredited and must be reviewed and updated every three years to maintain accreditation.
“CompTIA A+ covers all the knowledge beginning techs need, and
being certified gives them an advantage over those who are not
certified." Amy Proveniers
Business Support Representative, Dell
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