CompTIA A+

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993.

Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.

CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.

View the objectives here

For candidates certified under previous versions of the exam:

Candidates certified under previous versions of CompTIA A+ who are encouraged or required by their employers to remain current on their certifications have two options:

1. Take the CompTIA A+ 2009 Edition (two exams). 

2. Only those who are certified in the most recent version of CompTIA A+ by taking 220-601 and one of the following: 220-602, 220-603 and 220-604 exams are eligible to update their currency through taking the CompTIA A+ bridge exam (one exam), which covers the new objectives.

Questions? Please visit our Customer Support Center at http://support.comptia.org.

“CompTIA A+ covers all the knowledge beginning techs need, and being certified gives them an advantage over those who are not certified."

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