CompTIA Confidence Delivered Program (UK Member Program)

The CompTIA Confidence Delivered program identifies businesses that are committed to the association's Code of Practice.

It can be difficult to decide which company to buy from but if they are a member of CompTIA and are showcasing the CompTIA Confidence Delivered logo, then they are bound by an industry Code of Practice which determines how they must treat you. It details the minimum levels of service you'll get from a decent supplier and highlights some of the extra benefits you get when you buy from a CompTIA Member. Members aren't limited to the levels of service outlined in the Code where to go further would result in higher levels of customer satisfaction.

Any member of the public who believes that a member is in violation of this Code of Practice may submit a detailed written complaint to CompTIA UK.  All such complaints will be investigated and an initial (or full) response will be made within 21 days. If further investigation proves necessary any additional response will be made within 90 days. For more information, please click here.

Click here to download the Code of Practice.